PaQS HomeAdvancing Safety Thinking...  
PaQS Home
Developing a Safety Culture

Every Organisation can benefit from a Safety Culture!

Understanding Human Error
Globally 3000 people are killed at work every day. Accidents and injuries cost organisations and communities many billions annually. Safety research specialists know that most accidents are contributed to by human error. Human error can occur at all levels of an organisation.
Two Types of Safety Awareness

1. Environmental Safety Awareness
Typically we tend to think of Safety Awareness as being enviornmental. Environmental Safety Awareness is the knowledge of hazards in the environment and the proper tools, systems and training of procedures to avoid them. Unfortunately, no matter how well resourced or skilfully and professionally implemented, good safety systems often appear to fail.

Human error and non-compliance are usually the reason an organisation's safety or quality systems do not achieve anticipated results. Safety compliance is paramount to the success of any safety system. Many human error accidents and injuries are due to unsafe workplace attitude and behavioural factors (Psychological Safety Awareness), rather than 'environmental factors', like safety education, knowledge, safety skills or systems deficiencies.

2. Psychological Safety Awareness
Psychological Safety Awareness is comprised of the thinking constructs that determine an individual's perceptions, judgment and awareness of their personal ability and responsibility to avoid risks by managing hazards in the environment.

While developments in workplace safety training, enhanced procedural initiatives, and systems approaches have achieved excellent results, it is not generally understood that the greatest challenge continues to be understanding and eliminating human error incidents. Human error (perceptual distortion, fatigue/distraction, error of judgment, etc) is directly responsible for the majority of accidents, injuries and safety or quality systems failures today. Safety risk experts predict between 91% and 96% of all incidents involve some element of human error.

producing the RESULTS that people
get in their lives.

Non-compliant safety behaviour, and human error is usually the result of undeveloped Safety Awareness Attitudes in otherwise safety informed and knowledgeable people. The core factors of Attitudinal Safety Awareness (ways of thinking) have been identified, and can be measured. They include people’s ability and willingness to:

  • Accept personal responsibility for safety
  • Avoid risk taking behaviours
  • Resist & have a tolerance for stress
  • Drive vehicles & equipment safely & professionally
  • Develop their quality awareness attitudes and behaviours
Attitudinal Safety Awareness is learned "non-traditionally" usually through informal life experiences. Numerous research studies demonstrate that people with lower Attitudinal Safety Awareness are at greater risk, and have many more accidents and injuries. Fortunately, Attitudinal Safety Awareness can be measured and developed, assisting everyone to work and live more safely and injury free.

The Solutions
Tools and training have been developed for organisations to increase their personnel's Attitudinal Safety Awareness thereby reducing their risk for accidents and injuries. The key to measuring individual safety attitudes, and organisational safety culture, is with the Australian Safety Awareness Training Survey (A-SATS) and the Accident Risk Management Survey (ARM) which measures safety and quality attitudes.

Fortunately, everybody has the ability to develop their Attitudinal Safety Awareness. Attitude and behaviour change tools have been developed to assist organisations to develop their Safety Culture. This is done, at all levels of the organisation, from managers/leaders (leading culture change) to Operations (developing personal responsibility for safety). At the core of each program is the increasing of the desire and ability to think rationally and constructively about safety and accident prevention. PaQS training solutions enhance the effectiveness of other safety approaches by directly confronting compliance issues.

Safety Solutions & Tools

Top | Tel. +61 2 4949 4500 Web design by psyborg™ multimedia + design
Home Sitemap